At Fargo Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us, in compliance with the Privacy Act 2020 (New Zealand).
1. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to:
• Visitors to our website.
• Customers who purchase or enquire about our products.
• Businesses interacting with Fargo Group.
By using our website, products, or services, you agree to the terms outlined in this Privacy Policy. If you disagree, please refrain from using our services.
2. INFORMATION WE COLLECT
We may collect the following personal information:
• Contact Information: Name, business name, email address, phone number, and mailing address.
• Transaction Details: Records of your orders, invoices, and payments.
• Website Activity: Data on pages visited, time spent on our site, and interactions with content.
• Communication Data: Details shared through emails, calls, or contact forms.
We only collect information necessary for our business operations or to provide you with our products and services.
3. HOW WE COLLECT INFORMATION
We may collect the following personal information:
• Direct Interaction: When you place an order, contact us, or submit a form on our website.
• Website Technology: Cookies, analytics tools, and tracking technologies to improve your browsing experience.
• Third-Party Services: Information from payment processors or delivery partners to facilitate your transactions.
4. HOW WE USE YOUR INFORMATION
Your personal information is used to:
• Process and deliver your orders.
• Provide customer support and respond to your enquiries.
• Keep you informed about promotions, updates, or changes to our services (if you’ve opted in).
• Analyse trends to improve our products, website, and overall customer experience.
• Comply with legal obligations and safeguard Fargo Group’s rights.
5. SHARING YOUR INFORMATION
We do not sell your personal information. We may share it with:
• Service Providers: Trusted third parties, such as couriers, payment processors, or IT support, to facilitate transactions and operations.
• Legal Compliance: Government authorities or regulators if required by law.
Any sharing of information is done with strict confidentiality agreements to protect your privacy.
6. SECURITY OF YOUR INFORMATION
We take reasonable steps to safeguard your personal information through:
• Secure servers and encryption protocols.
• Regular audits and updates to our security systems.
• Restricted access to personal information.
While we take every precaution, no system is completely secure, and we cannot guarantee absolute protection.
7. COOKIES AND TRACKING
Our website uses cookies to:
• Enhance user experience by remembering your preferences.
• Analyse site usage to improve our services.
You can disable cookies via your browser settings, though this may impact the functionality of the site.
8. YOUR RIGHTS
Under the Privacy Act 2020, you have the right to:
• Access Your Information: Request a copy of the personal data we hold about you.
• Correct Your Information: Ask us to amend any inaccuracies in your records.
• Withdraw Consent: Opt-out of marketing communications or the use of certain data.
To exercise your rights, contact us using the details below.
9. DATA RETENTION
We retain your information only for as long as necessary to:
• Fulfil the purposes outlined in this Privacy Policy.
• Comply with legal and regulatory requirements.
Once your information is no longer needed, it will be securely deleted or anonymised.
10. UPDATES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date clearly indicated. Continued use of our services indicates your acceptance of the updated policy.
11. CONTACT US
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
